Data & access
Tianshu Standard communication, optional remote assistance and a workflow pilot are distinct activities. Each needs a clear purpose and an appropriate data and access arrangement.
Standard provides consultation messages and device reporting through the central HTTPS service. It does not bundle the remote-access components.
Messages are sent to the central service. Do not put confidential work into a consultation until the handling arrangements have been agreed.
Remote assistance requires a separate application, an agreed scope and approval. Installing Standard does not itself establish a remote-access session.
The optional remote plugin is not ready for production use. Discuss the available delivery approach with us first.
| Decision | What to confirm |
|---|---|
| Approved data | Which files and fields may be shared, whether samples can be anonymized, and what must be excluded. |
| Processing location | Where the selected workflow and central services process information, including any model-provider processing. |
| Model processors | Which providers and models are involved, what they receive and the relevant handling terms. |
| Access | Who can access the samples, messages, systems and outputs; the purpose and scope of each permission. |
| Retention & deletion | How long each class of pilot data is retained and how deletion requests are handled. Do not assume website log retention applies to client messages. |
| Review & release | Who checks the outputs, resolves uncertain specifications and approves every customer-facing quote. |
A synthetic example can establish the workflow and review rules without revealing customer drawings. An anonymized sample may be useful after its sharing has been approved.
The website uses first-party access and event statistics. The website privacy notice covers those logs; it does not establish data-processing terms for a pilot or Tianshu client messages.
Read the website privacy noticeStart with a conversation
Tell us what arrives, what your team checks, and where preparation slows down. An initial discussion needs no software installation or confidential drawings.
Contact the SJAITECH team
[email protected]Use this address in your preferred email app.
Delivery hours, time zone and pilot scope are agreed together.